State Farm® Insurance Agent Adi Khorsandian

"Great Job"

"This auto insurance company is the WORSE!! Agent never responds to any concerns, claims department is a joke! Refuse to provide written documentation to show the accident related ABS Brake Boost Sensor Circuit Range Performance or Engine Control System that the diagnostic report was showing malfunctioned was later determined to be invalid and the car is safe to drive! Refuse to have Toyota do a thorough check unless I pay for towing and repairs! I gave authorization to proceed stating if it wasn’t accident related (then of course I would be responsible)! Sent to a voicemail where the Agent indicated she would be out of the office until Thanksgiving!! Mind you it’s February 2025!! List too long to indicate more!! SMH!! Had to select a star won’t accept the review without a star!!"

"My Home and Auto insurance needs are taken care by Lucero Urena, at Adi Khorsandian Agency of State Farm. She was very helpful, knowledgeable and took time to explain everything in a clear and concise manner what coverage I need to take for home and auto insurance. Lucero was always available to answer my questions and returned my calls promptly. I highly recommend Lucero Urena to anyone seeking for home and auto insurance coverage."

"Our insurance is complex with vehicles and homes in different locations. Chelsea was knowledgeable and patient sorting through a chain of events with billing/credit issues resolved.Thanks Chelsea!"

"Very helpful staff."

"I received a very affordable quote and was given proof of insurability to provide to my previous home insurance company so that they would cancel my policy with them. I found out almost a year later that my new policy with this agent had been almost immediately cancelled because “the underwriter didn’t receive the inspection report.” No one told me or my mortgage company that I didn’t have any home insurance at any point. I only became informed after I inquired about what my car and home insurance discount was. After the fact, I read that State Farm wasn’t even insuring anymore Florida homes anymore and this was before I even had my home inspection. When I discovered my home wasn’t insured, I was only given the option of a $1300 increase a year premium with Citizens which included a $500 no home insurance fee, which is now “depopulating” their policies and I am losing my coverage once again less than a year after being insured with this agent. Hands down the worst insurance fraud I have ever experienced."

"Great Team you have assembled Adi. Kudos!! Leyla Ceviker always very professional & thorough!! Attuned with customer’s needs."

"The people in the office are for the most part friendly and try to be helpful, but Adi himself is quite unresponsive."

"Lucero Urena was very helpful in getting us the appropriate coverage. She is very responsive in changing things whenever requested. By the way, State Farm was the best rate with AAA for us for Auto and Home insurance. Umbrella coverage was about the same as other offerings."

"Recently helped me get my renters' insurance in order for an upcoming move and it was very quick and easy. Lucy was a great help with getting everything settled and highly accommodating and professional. Would recommend."

"Lucy at State Farm was amazing! Thank you again, Lucy for your help and take care."

"Is my pleasure to tell you, Mr Khorsandian, what excelente staff you have. Her name is Lucero Urena, she is very proffesional, polite, she have a lot knology in her posicion . Have two issues, with my insurance of home and car.and she did excelent job to resolved the problem . She have very patient, with the SENIOR, and I very appreciate that,and she is bilingual. ! I recommend the office of State Farm to everyone"

"I have been a loyal customer for over 15 years, and I am super happy with their services and offers. Lucy is awesome to work with, very professional and always keeps me up to date with my insurance needs."

"Great insurance company to work with. The staff are super knowledgeable and very polite. They met all our needs for residential and vehicle insurance. I would highly recommend this agent."

"I am dealing with this company for 35 years. But now it seems they have lot of customers and dont have time to fulfil every one requirement. I have called. Send them 6 messages in last 10days and mo reply. In ref for high rate Now i planning to find new company eho can take care of me. As I am customer"

"John Overbeck at Adi Khorsandian's State Farm office was quick and thorough and met our needs in record time!"

"I want to thank John and the entire team for all their help during a stressful accident claim process. We have been customers for 15+ years and have always received top care from our friends at the agency."

"John is exceptionally knowledgeable and he helped me to clarify lots of questions and made entire process very smooth."

"Niki went above and beyond answering all of my questions. She saved us half of what we were paying with a different company for the exact same coverage."

"Just spent over 45 minutes on the phone with Serena Neumann getting insurance quotes for auto and homeowners. Serena was extremely professional, knowledgeable and polite. I would highly recommend those looking for insurance to contact her."

"Great help and team"

"Serena was so helpful, kind, and caring. She was such a pleasure to work with. She went out of her way to make sure I was able to receive the best quote I could receive. I am so happy I returned to Adi Khorsandian’s office. Thank you Serena for making my switch back to State Farm an enjoyable experience, you can’t say that very often."

"Extremely happy with service and very helpful. Jessica was excellent and would recommend to my friends"

"Serena Neumann has been super helpful and always responds quickly to inquiries. Great customer service and respond."

"I called State Farm to adjust my car insurance rate due to my retirement and driving less miles. Serena Neumann answered the phone and not only was she an absolute pleasure to speak with, but she is very knowledgeable and was able to find some additional savings for me. Speaking to Serena was just like speaking to a friend. While I usually dread speaking to insurance agents and such, speaking to Serena actually brightened my day! I would highly recommend having Adi Khorsandian as your insurance agent. He and his staff really treat you right!"